We’re often asked by companies about how they can get the most value from Agile/Scrum practices. More specifically, they want to know if they are being as effective as best they possibly can be by using the Scrum framework for their explicit needs.

The other objective for individuals is determining if it necessary to be certified in order to be effective in the Agile Scrum world?   In short, a good Scrum Master must understand four things: the business they work in, the technology they work with, the Agile and Scrum principles, and, most importantly, people!  Based on these facts, Scrum Master Certification is not enough – real life experience and a bit of soft skills should be part and parcel of their training. For organizations, the main goal is to understand industry best practices when adopting and applying agile principles, to build strong teams, understand and distill business needs into software requirements.

In terms of getting a good grip on training for Agile/Scrum, one can opt to pursue a certification in Scrum (CSM) Certified Scrum Master for personal reasons or for a job requirement. Or, one can simply opt to learn the benefits and pitfalls of the methodology and decide the best approach for them.

There are different ways to get started with Agile training. Below are two of the most common paths to Agile our students take.

Computers. They’re a part of our everyday lives. Most of us couldn’t imagine living a day without them. We use them for school, work, and fun and use them to stay connected to those we love and care about. Since the invention of the web cam, millions of us use webcams to communicate with loved-ones and business contacts far away.

Web camera use has leveled the playing field for business entrepreneurs and given teenagers a fun way to chat with friends. However, solid citizens aren’t the only ones who make use of this popular modern technology. Recently, there have been reports of criminals using a type of webcam spy hack to insert themselves unseen into the living rooms and bedrooms of millions of unsuspecting users.

The Webcam Spy Hack

The most popular way criminals gain access to your webcam is through innocent-looking emails. You may receive an e-card from someone in your contacts list. When you click on it, you’re directed to another website to view the e-card. While you’re listening to music and watching animated puppies scroll across the screen, a Trojan horse is silently installed into your computer’s hard drive.

The consulting industry is fiercely competitive and nets between $130B and $150B a year. In fact, professional consultants earn more money than many lawyers, doctors and other professionals. 

Offering free consultations is a common way for a software consultant to seize new accounts. But is there a red flag where a consultant may be giving away too many services for free? The worst scenario for a professional software consultant is to offer free services to the client and then never hear from them again once they no longer need their help. 

Although having the best intentions, many people will waste a consultant's time (i.e., client ignores or rejects any suggested approaches or solutions given by the consultant and seek the services of someone who will do it cheaper or will attempt to do it themselves). Small business owners especially can be challenging to work with. Some clients have a tendency to jump into projects before having adequate resources to finish what they have started, decide to go in a different direction midstream, while others simply don't want to spend any money when getting professional services. It's hard to believe, but some clients actually expect to receive free services for life. To counteract this notion, a software consultant can draw the line by offering free services within a promotional time frame and then begin charging a fee for services rendered after that time.

A good indicator of what a client's true intentions are is to monitor their activity within a specified period to see if their consultation activity bears fruit in the form of a contract. One big red flag is non-commitment on the part of the client. If they seem indecisive or vague about what they want it may be time to move on. Although there are times when a free consultation results in a paying client years later, who can wait that long? 

Less of Your Time is Wasted When You're Upfront

After being burned, some professional software consultants no longer give free consulting. They find that clients are much more willing to follow their advice when they have paid something. In order to close an account, a happy medium can be agreed upon by both parties involved as a way to build a long term relationship with highly qualified prospects. 

A software consultant's work, knowledge, skills and time are valuable. They can offer a potential client general solutions instead of addressing specific challenges. If a specific topic of discussion, troubleshooting session or other issue needs to be addressed, the consultant can inform the client of any upfront costs to receive a particular service if they need further assistance. Really, a free software consultation (if one is given) should be presented in a very similar way someone would hand out samples of a product at a grocery store. A professional consultant ideally wants clients to see how they can benefit using their services on a trial basis with a pitch leading to more extensive services which would only be available if they sign a contract with their firm. 

 Red Flags

As much as we love to assume free Wi-Fi is secure, this is far from the truth. Because you are attaching to a service many others are connected to as well, without security measures, your device can be hacked, especially if the network is unencrypted. Because this encryption involves handing out a 26-character hexadecimal key to every individual wanting to use that network, most places opt for ease of access over security. And even with a secure network, your information is vulnerable to everyone else who has the password and is on the network.

This may not seem like such a big deal and many people don’t believe they have anything to hide on their personal devices, but remember what you use on those devices. Chances are your e-mail is attached as well as all other social media sites. You may have apps that track your finances or private messages to certain others that you would never want anyone else to see. Luckily, there are steps that can be taken to reduce and prevent any unwanted information grabbers from accessing your personal information.

To start, go through your computer’s settings in order to verify your operating system’s security functions are all set to offer the highest protection. Open up the Control Panel and double check that your Firewall is enabled for both private and public networks. Then, go to Network and Sharing to open Change advanced sharing settings. In here, you can turn off file and printer sharing and network discovery for public networks.

One of the most important things to watch for is HTTPS. Hypertext Transfer Protocol Secure ensures secure communication across the web. Many of the major email systems use this when you log in (as another layer of password protection) but drop the security as soon as the login is complete. To keep this going, HTTPS Everywhere is a browser extension that gives you a secure connection when browsing some of the more popular sites. It can also be programmed for other sites you like to visit that don’t use HTTPS.

Not every place on the internet provides the choice of HTTPS, and VPNs are there to fill in the security gap. Virtual Private Networks allows data to be sent and received through public access points as if it were directly connected to a secure network. Many businesses offer this for company devices, but if you are an individual looking for that kind of security, ProXPN is a free version that can be upgraded. Unfortunately, it limits your speed, but other choices include VPNBook, OpenVPN Shield Exchange, and OkayFreedom.

With these three steps implemented, secure public Wi-Fi can be achieved. No longer will you have to worry about connecting in an unsure environment with strangers, never knowing if your information is being stolen. With all of the options free of charge, it is also an affordable means of protecting yourself that only takes a little time and effort to implement and guarantee safety.

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