IT Infrastructure Library Training Classes in Southfield, Michigan

Learn IT Infrastructure Library in Southfield, Michigan and surrounding areas via our hands-on, expert led courses. All of our classes either are offered on an onsite, online or public instructor led basis. Here is a list of our current IT Infrastructure Library related training offerings in Southfield, Michigan: IT Infrastructure Library Training

We offer private customized training for groups of 3 or more attendees.

IT Infrastructure Library Training Catalog

cost: $ 1,690length: 3 day(s)
cost: $ 1290length: 4 day(s)
cost: $ 2,690length: 5 day(s)
cost: $ 1,690length: 5 day(s)
cost: $ 1,690length: 5 day(s)
cost: $ 1,690length: 5 day(s)
cost: $ 1,690length: 5 day(s)
cost: $ 1670length: 3 day(s)
cost: $ 570length: 1 day(s)

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With stiff penalties for being caught and the whiff of secretive underground or even nefarious acts, computer hacking can be seen as a somewhat dubious pursuit. Not all hackers operate with the motive of emptying your Paypal account, however; there are many hackers who utilize their skills to aid companies in locating security flaws ("penetration testing") or engage in hacking with the goal of becoming cyber-freedom-fighters that champion simple human freedoms, such as the right to free speech.

Computer hacking is as much an art as it is a skill. At its simplest distillation, hacking is the systematic search for chinks in programming armor. While advanced problem-solving, intuition and sophisticated understanding of programming languages are a distinct advantage, there does exist a number of push-button programs that computing wizards have written allowing those less sophisticated in the art of hacking to break into remote computers in a variety of ways. Because of this new ubiquity, today's hackers no longer need to be a programming Wunderkind; they simply need to know where to download software and be able to turn on a computer. It really is that simple and the implications can be disturbing.

Phishing, Push-Button Programs and Brute Force Tactics

There's no need to crack a company's firewall if you have direct physical access to their computers. One aspect of hacking is the impersonation of an employee or service worker with the goal of gaining access to a company's database, where the hacker can then unleash whatever havoc he or she has planned into the system. Another is to engage in simple phishing techniques, such as impersonating an employee who forgot their password and needs help logging into the system.

Because such impersonations often fail thanks to companies becoming more security-conscious, taking over operations of a computer remotely is often the preferred method of gaining access. Such attempts can be facilitated in a variety of ways. One is the brute-force method, in which a program such as SQLmap, Nmap or Burpsuite is used; running one of these programs is analogous to trying every doorknob in a neighborhood to see which house is unlocked. Using a variety of different parameters, these programs can find access to a vulnerable computer or network in less than a minute.

Hackers can also attempt to gain access with a program like Metasploit. With literally a few clicks of a mouse, access to a remote and vulnerable computer can be achieved by a relative newbie. With a related hacking aid, called Meterpreter, a backdoor is created that allows access into an operating system. It does not install itself onto the remote computer, running instead using the computer's memory; in fact, Meterpreter can hide itself inside the operations of a perfectly valid program, so it cannot be detected even by sophisticated programmers. Once engaged, it allows a remote user carte blanche access to the system in question.

Where to Learn the Art of Hacking

Of course, for those who wish to learn the actual skills rather than download someone else's hack, there are a number of practice sites that pose an increasingly difficult set of challenges intended to train neophytes in the art of hacking. For example, Hack This Site starts beginners with the goal of cracking simple flaws in coding scripts or software such as HTML, Unix, Javascript and Apache. Their structured series of tests increase in complexity, incorporating real-word scenarios and even old-fashioned "phone phreaking" challenges that recall the bygone golden age of hacking skills displayed by Matthew Broderick in "WarGames."

Using just these simple tools and free practice sites, beginners have a powerful array of hacking resources just a simple mouse click away.

When it comes to running a start up, leaders need to make sure that their key players are motivated. This has been seen with many companies. Back in the 1970's it was found with the inspiration and diligence of the late Daniel Nigro when he formed Kleer-Fax. More recently it was seen in David Khasidy, the founder and recently retired president of SunRay Power Management, the most dynamic green energy leader in the US today.

The question is, what is it that great leaders like David Khasidy and Daniel Nigro do that make the difference? How do the most vulnerable companies (start ups) break the mold and become a part of our everyday lives?

It starts with their mission and vision.

Create a Strong Mission and Vision

There are many reasons why start ups fail. For one, they usually lack the capital to last through the lean times. Secondly, they often don't have the tolerance for setbacks that occur. Lastly, they do not have a long-term plan, also called a mission.

When a business has a strong mission, the team knows it and their focus toward their work and service to others within and without the company reflects that. To complement that, the shorter term vision of the company needs to be present as well.

This can even be seen in sole proprietorships with no employees, such as when Brian Pascale started his law practice. His vision was to find justice for his clients while his mission was to build upon a career that had already set precedents in the area of tort law.

As his practice has grown, new staff members can sense the vision and mission he exudes.

Encourage Ownership of Projects and Processes

Start ups need to inspire and motivate their employees because they need to know that they are not only a part of something important, but that their contributions mean something.

What won't happen if they are not there? What contribution do they make, and what are the consequences of them not fulfilling their part of the work?

By encouraging ownership in projects, team members can find that the work they are doing is not only important for the organization, but that they are going to be a big part of what makes it happen. The alternative is that they feel replaceable.

Offer Incentives That Keep the Company Competitive

When team members embrace the mission and vision of the company, and then take ownership for the company's success, they are going to need to be justly rewarded.

This could include flexible schedules (for those who don't need a stringent one), use of an account at a nearby takeout place, or even the potential for ownership as a result of a vesting program.

The incentive everyone is looking for more immediately, though, is cash. When the company takes in more revenue as a result of the efforts of those on the team, rewarding them can go a long way not only in making them feel appreciated, but in encouraging them to bring in more business.

Members of a start up team are usually very talented, and commonly underpaid. However, if they believe they are going somewhere, it will make a big difference.

 

Related:

Good non-programmer jobs for people with software developer experience

The name placard in your cube might not say anything about sales, but the truth is that everyone, employed as such or not, is a salesperson at some point every single day. In the traditional sense, this could mean something like pitching your company’s solutions to a client. In the less-traditional sense, it could mean convincing your child to eat their vegetables. Yet for those two drastically different examples and everything in between, there is a constant for successful sellers: unveiling the “Why.”

Spending time and energy making prospects understand why you do what you do instead of exactly what it is you do or how you do it is not a new concept. But I’m a firm believer that proven concepts, no matter how old and frequently referenced they are, can’t be repeated enough. This idea has recently and fervently been popularized by marketer, author, and thinker extraordinaire Simon Sinek via his 2009 book, Start With Why. You can learn about him here on Wikipedia or here on his site. To begin, let me suggest that you watch Sinek’s TED talk on Starting With Why here on YouTube before reading any further. I’ll let him take care of the bulk of explaining the basics, and then will offer some ideas of my own to back this up in the real world and explore the best ways to start thinking this way and apply it to your business.

First, a little on me. After all, if I were to practice what Sinek preaches, it would follow that I explain why it is I’m writing this piece so that you, the reader, not only have a good reason to pay attention but also understand what drives me on a deeper level. So, who am I? I’m an entrepreneur in the music space. I do freelance work in the realms of copywriting, business development, and marketing for artists and industry / music-tech folks, but my main project is doing all of the above for a project I’ve been on the team for since day one called Presskit.to. In short, Presskit.to builds digital portfolios that artists of all kinds can use to represent themselves professionally when pitching their projects to gatekeepers like label reps, casting directors, managers, the press, etc. This core technology is also applicable to larger entertainment industry businesses and fine arts education institutions in enterprise formats, and solves a variety of the problems they’re facing.

Not interesting? I don’t blame you for thinking so, if you did. That’s because I just gave you a bland overview of what we do, instead of why we do it. What if, instead, I told you that myself and everyone I work with is an artist of some sort and believes that the most important thing you can do in life is create; that our technology exists to make creators’ careers more easily sustainable. Or, another approach, that we think the world is a better place when artists can make more art, and that because our technology was built to help artists win more business, we’re trying our best to do our part. Only you can be the judge, but I think that sort of pitch is more compelling. It touches on the emotions responsible for decision making that Sinek outlines in his Ted Talk, rather than the practical language-based reasons like pricing, technicalities, how everything works to accomplish given goals, etc. These things are on the outside of the golden circle Sinek shows us for a reason – they only really matter if you’ve aligned your beliefs with a client’s first. Otherwise these kind of tidbits are gobbledygook, and mind-numbingly boring gobbledygook at that.

Let's face it, IT roles have evolved and are no longer meant for the IT department alone. Most departments tend to have a technical person that can help make sense of data. These days, businesses encourage data democratization, meaning that everyone in the business is responsible for the information that the organization receives. Departments no longer have to wait for data to pass through IT before they receive it. The departments get information as it comes. Then, they make decisions based on that data. 

IT Job Roles and Responsibilities

1. Project Manager

A project manager, in this case, is someone that plays a managerial role in a company’s project. In fact, this is one of the most important IT job roles. The manager is responsible for his or her team. He or she makes sure that deadlines are met, and the project proceeds as planned. It mainly includes planning, design, initiation, monitoring, execution, and control. 


2. IT Director

In most cases, the term director is associated with big positions in a company, and is often associated with a board role. As one of the top IT job roles, the IT director is responsible for planning, managing and executing the core-infrastructure of a company. The primary role of the IT director is to oversee all the technology operations within the firm. The director then evaluates what his or her team does to make sure that the activities are in line with firm’s main objectives. On top of that, the IT director makes sure that all departments have their technology needs met by his or her team. 

3. IT Manager

The rank of an IT manager is definitely lower than that of a director, however, the role is still very crucial for any IT department. Every IT department has staff members that are meant to deliver results at the end of the day. The IT manager supervises most of the workers in the IT department. He or she is in charge of motivating them and making sure that they do what they are supposed to do. The IT manager’s roles include monitoring, planning, coaching, disciplining employees, and counseling.

4. Software Engineer

This position can also be referred to as a software architect, system engineer or application programmer. The main work typically involves creating and programming system-level software such as database systems, operating systems, and embedded systems. Their primary role is to ensure that they understand how both software and hardware work and to use them appropriately. However, the responsibilities don’t stop there. The software engineer is also required to interact with both colleagues and clients to explain which system or solution is going to be more suitable for use. 

5. Systems Analyst

A systems analyst can also be called a solutions specialist, product specialist or a systems engineer. Their primary work mainly involves identifying, analyzing, and coming up with new information systems that will provide a viable solution. This is mostly done as a response to the requests of customers or just for the business. They also have to make sure that they determine the costs and total time required to bring the information systems into effect. 

6. Helpdesk Support

There are times when your team could encounter system problems. Perhaps, a piece of hardware or software has malfunctioned. You need helpdesk support to deal with such issues. This is a professional that knows about common computer problems. Without them, business operations could stall because an employee can be stranded, and there’s no one to help. 

7. Network Designer

As much as helpdesk support can solve most IT problems, there are other issues that they can’t solve. You may experience system shutdowns or slow internet. In that case, you need an expert in maintaining communication systems. These professionals will also be responsible for setting up cyber security systems for the organization. 


IT involves many job roles and responsibilities that all work hand-in-hand to deliver results. As you begin your business, you should know about these roles so that you can know which ones are going to be the most suitable for your firm. 

Tech Life in Michigan

Home of the Ford Motor Company and many other Fortune 500 and Fortune 1000 Companies, Michigan has a list of famous people that have made their mark on society. Famous Michiganians: Francis Ford Coppola film director; Henry Ford industrialist, Earvin Magic Johnson basketball player; Charles A. Lindbergh aviator; Madonna singer; Stevie Wonder singer; John T. Parsons inventor and William R. Hewlett inventor.
Either you came in here a swimmer or you'd better be a really fast learner Suzanne Collins
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Software developers near Southfield have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.
Fortune 500 and 1000 companies in Michigan that offer opportunities for IT Infrastructure Library developers
Company Name City Industry Secondary Industry
Lear Corporation Southfield Manufacturing Automobiles, Boats and Motor Vehicles
TRW Automotive Holdings Corp. Livonia Manufacturing Automobiles, Boats and Motor Vehicles
Spartan Stores, Inc. Byron Center Retail Grocery and Specialty Food Stores
Steelcase Inc. Grand Rapids Manufacturing Furniture Manufacturing
Valassis Communications, Inc. Livonia Business Services Advertising, Marketing and PR
Autoliv, Inc. Auburn Hills Manufacturing Automobiles, Boats and Motor Vehicles
Cooper-Standard Automotive Group Novi Manufacturing Automobiles, Boats and Motor Vehicles
Penske Automotive Group, Inc. Bloomfield Hills Retail Automobile Dealers
Con-Way Inc. Ann Arbor Transportation and Storage Freight Hauling (Rail and Truck)
Meritor, Inc. Troy Manufacturing Automobiles, Boats and Motor Vehicles
Visteon Corporation Van Buren Twp Manufacturing Automobiles, Boats and Motor Vehicles
Affinia Group, Inc. Ann Arbor Manufacturing Automobiles, Boats and Motor Vehicles
Perrigo Company Allegan Healthcare, Pharmaceuticals and Biotech Pharmaceuticals
BorgWarner Inc. Auburn Hills Manufacturing Automobiles, Boats and Motor Vehicles
Auto-Owners Insurance Lansing Financial Services Insurance and Risk Management
DTE Energy Company Detroit Energy and Utilities Gas and Electric Utilities
Whirlpool Corporation Benton Harbor Manufacturing Tools, Hardware and Light Machinery
Herman Miller, Inc. Zeeland Manufacturing Furniture Manufacturing
Universal Forest Products Grand Rapids Manufacturing Furniture Manufacturing
Masco Corporation Inc. Taylor Manufacturing Concrete, Glass, and Building Materials
PULTEGROUP, INC. Bloomfield Hills Real Estate and Construction Real Estate & Construction Other
CMS Energy Corporation Jackson Energy and Utilities Energy and Utilities Other
Stryker Corporation Portage Healthcare, Pharmaceuticals and Biotech Medical Devices
General Motors Company (GM) Detroit Manufacturing Automobiles, Boats and Motor Vehicles
Kellogg Company Battle Creek Manufacturing Food and Dairy Product Manufacturing and Packaging
The Dow Chemical Company Midland Manufacturing Chemicals and Petrochemicals
Kelly Services, Inc. Troy Business Services HR and Recruiting Services
Ford Motor Company Dearborn Manufacturing Automobiles, Boats and Motor Vehicles

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A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

  • Learn from the experts.
    1. We have provided software development and other IT related training to many major corporations in Michigan since 2002.
    2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
  • Discover tips and tricks about IT Infrastructure Library programming
  • Get your questions answered by easy to follow, organized IT Infrastructure Library experts
  • Get up to speed with vital IT Infrastructure Library programming tools
  • Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
  • Prepare to hit the ground running for a new job or a new position
  • See the big picture and have the instructor fill in the gaps
  • We teach with sophisticated learning tools and provide excellent supporting course material
  • Books and course material are provided in advance
  • Get a book of your choice from the HSG Store as a gift from us when you register for a class
  • Gain a lot of practical skills in a short amount of time
  • We teach what we know…software
  • We care…
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